WHAT INFORMATION DO WE COLLECT ABOUT YOU?
In order to provide users and subscribers with the most efficient and enhanced personalized service and attention, we may request information about you in certain circumstances and collect certain information automatically through the Website(s) we operate. For the convenience of all of our customers and to better serve you, we create and maintain a customer account that includes all the collected personal information we may have with respect to an individual. Nevertheless, you can update or correct your contact information or change your preferences about receiving offers and information from us at any time, including changing your preferences about sharing information with third parties.
Information You Volunteer
We collect personally identifiable information that you volunteer to us (such as your name, mailing address, e-mail address, phone number, age, gender, hobbies, family information and/or similar demographic information), when you subscribe to or create an account with one of our Websites, place an order through our Websites (see the section below for more information on subscriptions, account management and orders), enter a contest or sweepstakes through our Websites, request a catalog or voluntarily register on our Websites. Often this additional information is optional or requested anonymously in connection with a survey. Website visitors may register to receive our e-mail updates, or enter online contests and sweepstakes. Registration may also be required to participate in certain message boards, bulletin boards, chat rooms or surveys available on our Websites. Sometimes registration can be accomplished by submitting only a user name and password. Other offerings may require the submission of additional information. For example, our various brand Websites may ask which disciplines you enjoy most, surfing, skating or snowboarding. Registration forms will indicate what information is required and what information (if any) is optional.
Information Collected Automatically
WHAT DO WE DO WITH COLLECTED INFORMATION?
We use information you provide to fulfill your requests and improve our Websites, products and services. We may, from time to time, produce reports for advertisers, sponsors and vendors containing anonymous, aggregate information about our users and subscribers, such as demographic, age and online usage information.
To serve you better, we may also combine information you give us online, or through our catalogs. We may also combine that information with publicly available information and information which we receive from third parties. We use the total mix of information to enhance and personalize your shopping experience with us, communicate with you about our products and events that may be of interest to you, and for other promotional purposes as we determine from time to time. We also use collected information to evaluate and administer our products and services, fulfill customer requests, announce sweepstakes/contest winners, respond to any future problems, such as difficulties in navigating our Websites or accessing certain features, and to gauge user trends to determine what products and services are most popular with users.
We allow users of our Websites to send articles or links by e-mail to other parties who may be interested in them. We do not retain any e-mail addresses (unless you are a member who has already voluntarily provided your e-mail address) of either the sender or recipient of such articles or links after they are sent, and we do not share "send a friend" e-mail addresses with third parties. Of course, we use personal information to allow you to subscribe online or to make product purchases on any of our Websites. We and our technical and fulfillment agents, partners and consultants follow carefully proscribed procedures to safeguard credit card data in connection with your transactions and adhere to certain legal requirements.
HOW AND WITH WHOM DO WE SHARE PERSONAL INFORMATION?
Personally identifiable information is available to Victory Circle Graphix and the technical and fulfillment agents, partners and consultants who make our Websites, products and services available to you.
Victory Circle Graphix and Its Agents
Victory Circle Graphix may access anonymous, aggregate demographic data and any personal information you provide for internal marketing purposes, including sending you notices of sweepstakes winners, new Websites, services or products we offer and any other orders. To facilitate subscriptions, catalog requests and orders, Victory Circle Graphix will cache your order information, and create an authorization with a merchant account (e.g., your credit card company). Website hosting firms, technical and database consultants, advertising agencies, order processing partners, customer service partners and fulfillment firms, including firms assisting us in offering contests, sweepstakes and promotions, may have access to personally identifiable information in the course of making our products and services available. All companies working for and with Victory Circle Graphix must comply with our privacy policies, and are not permitted to sell your information to third parties or to use it except as authorized by us and you, or as permitted or required by law.
Credit Card Companies
As in any transaction, your credit card company will have all relevant information about the name of the vendor, item(s) purchased, date, total cost and other information necessary to process the transaction. Victory Circle Graphix will not otherwise provide any personal data to your credit card company without your permission. Your credit card company has its own privacy polices, and they may use that information to advise you directly of other products and offerings that they provide. Victory Circle Graphix is not responsible for these third parties' respective privacy policies, and we urge you to inquire about their information collection and use practices.
Advertisers, Sponsors and Promotional and Business Partners
No personally identifiable information is disclosed to any of these third parties. Credit card numbers, bank account numbers and passwords are not shared with advertisers, sponsors or promotional partners.
Your e-mail address is not shared with third parties unless you agree to receive information, by opting-in, from third parties. In other words, we may extend e-mail offers to users or subscribers on behalf of our business partners about a particular product or service that may be of interest to you, but only if you have indicated that you would like to receive these offers. If you wish to receive such offers, we will not share or disclose your name or e-mail address to those business partners, but will send you the information or offers on their behalf. As a result, although Victory Circle Graphix may receive a fee from our business partners for this service, Victory Circle Graphix sends the offers so that your personal information is never shared with any outside third party. Of course, you may opt out of receiving these offers at any time.
You should be aware that if you voluntarily disclose information, personal or otherwise, online in any community area (whether through Victory Circle Graphix' Websites or any other service available online), that information can be collected and used by others. For example, if you use chat, forums, bulletin boards, blogs or message boards, or if you post personal information online (such as your e-mail address), you may receive unsolicited messages from others. Victory Circle Graphix has no control over this use of your personal information.
We reserve the right to use or disclose any information without notice or consent for the following purposes: as needed to satisfy any law, regulation or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our Website and our property; to protect the safety of our visitors or others; to fulfill your requests; or to cooperate in any legal investigation.
HOW CAN YOU CONTROL YOUR PERSONAL INFORMATION?
We believe that choice in how and when you are contacted is key to customer satisfaction. Therefore, we offer several ways for you to update your contact information and/or change your preferences.
- If you have an online account at one of our Websites, you may be able to log on and update or change your contact or account information. Check the Website for further information.
- You may unsubscribe to any of our online e-mail updates by following the unsubscribe instructions in the body of any e-mail message.
- You may write to us and update your contact information or ask that we not share your personal contact information with third parties at: Victory Circle Graphix, Inc., c/o Online Privacy Coordinator, 823 Hogback Drive. Golden, CO 80403. In those instances, we will retain your information in a "do not promote" file in our database.
- You may also contact us via email at email@example.com.
We will take commercially reasonable steps to implement your opt-out requests promptly; but you may still receive promotional information from us by mail for up to 60 days due to printing and mailing schedules, and up to 10 days for e-mail. You may also continue to receive information from those third parties to whom your information was previously disclosed pursuant to their respective privacy policies.
SECURITY OF YOUR PERSONAL INFORMATION
We implement standard internet security measures to protect your sensitive information. Your order is encrypted, stored behind a network firewall, and is accessible only to a limited number of people, who are required to keep the information confidential.
Although we have implemented systems and procedures to secure the data maintained by us, security during Internet transmissions can never be assured. Our policy is to limit access to personal data to those Victory Circle Graphix employees or agents with a specific need to access or retrieve this information. We store data on multiple service systems, in controlled environments. To maintain security, we conduct internal reviews of our security measures on a regular basis. Remember, however, that any personal information you post in chat rooms, blogs or message boards is available to anyone.
VISITORS AND SUBSCRIBERS OUTSIDE THE UNITED STATES
CHANGES IN CORPORATE STRUCTURE
Or you can contact us by mail at:Victory Circle Graphix LLC 823 Hogback Dr. Golden, CO 80403 Attn: VCGraphix Updated October 2012